1. Agreement
By using this website or engaging FLNTR Media for services, you agree to these terms. FLNTR Media is a digital marketing business operating from the State of Michigan. If you do not agree with any part of these terms, do not use our website or services.
2. Services
FLNTR Media provides full-service digital marketing services including but not limited to:
- Website design and development
- Paid ad account audits, campaign setup, management, and optimization
- Ad creative production
- Conversion tracking setup, including Meta Pixel installation and event configuration. On website projects this is an optional add-on quoted separately from the build
- Social media strategy consulting
- Organic social media content and page management
- AI solutions, including website assistants, automated follow-up, and marketing automation
- Ongoing reporting and strategy calls
The specific scope of services is defined in a separate agreement or proposal provided to each client. Submitting a form on this website does not constitute a binding service agreement.
3. No Guarantee of Results
Advertising results depend on many factors outside our control, including market conditions, ad spend, competition, and platform algorithm changes. FLNTR Media does not guarantee specific results, revenue, return on ad spend, or any particular outcome from our services. We commit to applying our best expertise and effort on your behalf.
4. Client Responsibilities
As a client, you agree to:
- Provide accurate information about your business, products, and goals
- If engaging our paid ad services, grant necessary access to your Facebook Business Manager and ad accounts, ensure your ads comply with Meta's advertising policies, and pay for your own ad spend directly to Meta. This is separate from our management fees
- Provide any brand assets, content, or account access needed for website, social media, or AI solutions work
- If we install tracking on a website you own, keep your own privacy policy and any consent notice accurate about what that tracking collects and who receives it. We will tell you what we installed and what it sends. Disclosing it to your visitors is your responsibility as the operator of that site
- Respond to communications in a reasonable timeframe
5. Payment
Payment terms, amounts, and schedules are outlined in the individual service agreement between FLNTR Media and each client. All fees are exclusive of ad spend, which is paid directly to Meta by the client. Fees are non-refundable unless otherwise agreed in writing.
6. Intellectual Property
Ad creatives, website designs and code, content, copy, and strategy documents produced by FLNTR Media for a client are assigned to that client on full payment, and we will sign whatever document is needed to record that assignment. Until payment is made in full, we grant no licence to use the work. All other content on this website, including design, copy, and branding, belongs to FLNTR Media and may not be reproduced without permission.
7. Accounts, Hosting, and Handover
The accounts your business depends on belong to you, and we set them up that way.
- Your accounts. Your domain name, Google Search Console, Google Business Profile, Meta Business and ad accounts, and social media pages are registered to your business. When we create one for you, we create it in your name and add ourselves as a user or manager. If one ends up under our name, we will transfer it to you on request
- Hosting. Unless your agreement says otherwise, we host the websites we build in our own hosting and code accounts, and your ongoing fee covers hosting, updates, and fixes. After full payment you can ask for a handover at any time. We will then move the site's code and hosting project into accounts you control, or give you a complete copy of the code and files
- Third-party costs. Domain registration, paid plugins, and other outside tools are billed to you by their providers, or passed through to you at cost, unless your agreement says otherwise
- When an engagement ends. We will hand over any logins and files that belong to you, remove our own access when you ask, and help move your website to its new home within 30 days. A site we host stays online for those 30 days. If you have not paid in full, we may hold back the work described in section 6 until you do, but we will always return the accounts listed above
8. Confidentiality
Both parties agree to keep confidential any non-public business information shared during the engagement. We will not disclose your business strategies, data, or financials to third parties without your consent, except as required by law.
9. Warranties
We provide our services with reasonable skill and care, and that is the whole of what we promise. Beyond what section 3 says about results, we make no warranties of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. The advertising platforms, hosting providers, and tools we build on are run by other companies. We do not warrant that they will stay available, keep the features they have today, or keep their prices.
10. Indemnification
You are responsible for what you ask us to publish on your behalf. If someone brings a claim against FLNTR Media because of content, product claims, or account access you supplied, including a claim that the material infringes someone else's rights or that a statement about your business is untrue, you agree to cover our costs in defending it. This does not apply to a claim caused by our own work.
11. Limitation of Liability
FLNTR Media's total liability for any claim arising from our services shall not exceed the total fees paid by the client in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages including lost profits or revenue. This section and section 9 survive the end of any engagement.
12. Termination
Either party may terminate a service agreement with written notice as specified in the individual client agreement. Upon termination, we will return access to all accounts and assets that belong to you, as section 7 describes.
13. Governing Law
These terms are governed by the laws of the State of Michigan, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts serving Genesee County, Michigan, and both parties agree to that venue. Before either side files anything, we will each make a good-faith effort to settle the matter directly.
14. Changes to These Terms
We may update these terms at any time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated terms.
15. Contact
Questions about these terms? Email us at Ty@FLNTRmedia.com.